Enhance performance improvement that drives meaningful impact.

Facilitate proactive improvement across care journeys, processes, and teams—to deliver exceptional experiences.

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XM for Healthcare

Healthcare and life sciences experience management enhances care and efficiency by gathering insights to improve experiences for patients and providers.

Patient perspective

Through a single administrator dashboard, you shall get access and control over all users. Use global settings to achieve and maintain standards.

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Develop loyalty

Gain visibility and control over all users with a single admin dashboard. Use global settings to establish and maintain standards.

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Fix issues quickly

Address patient issues swiftly to ensure a seamless and positive experience.

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Obtain feedback

Collect patient feedback to identify issues and improve their experience.

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XM for healthcare improves care, satisfaction, and efficiency through feedback insights.

Meet regulatory requirements while adopting innovations from outside industries, transforming the traditional 'patient experience.'

XM for payers
  • Proactively identify friction points and use actionable insights to boost satisfaction, retention, and wallet share.
  • Predict member needs and automate personalized actions with AI-powered solutions for faster, more efficient experiences.
XM for life sciences
  • Use real-time insights into the professional, patient, and colleague experience across all touch points to identify and address gaps, driving business impact.
  • Understand and respond to customer sentiment at critical stages such as sciences, sales, self-service, activation, adherence, and advocacy to improve engagement efficiency and outcomes.
Try Zourx Employee Experience templates

Advanced measurement surveys designed to create thriving workplaces

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