Fuel growth with exceptional customer experience.

Create lasting customer relationships with exceptional experiences. We empower businesses to listen, engage, and act on real-time insights to drive satisfaction, loyalty, and growth. Transform every interaction into an opportunity for success.

A unified, end-to-end customer experience platform designed to help businesses understand, analyze, and enhance every interaction across the customer journey.

Complete view of your customer

Integrate customer feedback with operational data from other systems to gain a comprehensive view of your customer.

Implement great CX program.

Automate feedback collection at critical touch points in the customer journey to scale your CX program.

Frontline Team action

Easily integrate with business systems like Salesforce, Slack, and others to enhance coordination across your organization.

Meet customers on their preferred channels.

Enhance the cross-channel experience by unifying all digital feedback, remembering customer input, and responding through the right channels.

Uncover insights and share them broadly.

Enhance the cross-channel experience by unifying all digital feedback, remembering customer input, and responding through the right channels.

Customer Journey Optimization.

Enhance customer satisfaction and spending by guiding users along their journey, eliminating friction points, and addressing drop-off areas.

Act on feedback while it's still fresh.

Measure your engagement, audience growth, and content performance across networks. Showcase your efforts and easily show your social ROI in easy-to-build reports.

  • Custom URLs for easy tracking
  • Unlimited custom reports
  • Improve social ROI
Frontline team productivity.

Enhance frontline productivity by automatically summarizing and evaluating calls, providing insights to support managers and agents with personalized training and development.

Cross-Functional XM Analytics.

Integrate employee and customer data to identify connections and determine which levers to pull for enhancing employee engagement and customer satisfaction, ultimately boosting your bottom line.

Get more value from your tools

Unlock the full potential of your data with Zourx's seamless integration capabilities. Ensure that the perfect blend of real-time feedback and actionable insights is always at your team's fingertips, integrated into the daily tools they rely on.

Try Zourx customer experience templates

Elevate your customers experience to the next level!

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Let's build better experiences across your organization

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