Focuses on understanding and improving the experiences of customers, employees, and other stakeholders throughout the entire automotive lifecycle—from pre-purchase research to post-purchase service
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Utilize real-time data, insights, and AI-driven recommendations on a unified platform to close experience gaps and achieve exceptional results.
High-value automotive purchases require exceptional customer experiences, where buying decisions are shaped by emotions, preferences, and thorough research, all while prioritizing safety and performance.
Dynamic data collection tools gather feedback from every stage of the customer journey and across all channels—email, online, sales floor, SMS, in-app, and wearables—enabling you to engage customers with relevant and impactful conversations on their terms.
Intelligent features analyze open text responses and performance data to automatically identify key drivers of customer behavior, like spend and loyalty.
Integrate APIs to gather insights and empower teams with role-based dashboards, delivering the right data at the right time for action.
Role-based dashboards help managers create impactful employee experiences by addressing needs at key moments.
Analyze customer feedback to identify key drivers, optimize revenue, and deliver impactful experiences.
Speed up development by analyzing real-time user data and sharing insights instantly to drive impactful actions.
Stay updated on your brand's real-time performance to ensure your strategy is effective.
Advanced measurement surveys designed to create thriving workplaces
Lets Build better experiences across your organization